Refund of the purchased article/s will only be done subject to wrong delivery of the article. All articles delivered go through stringent checks and hence chances of damage/inferior quality is negligible.

Even then, if the customer has any issue regarding the receipt same should be immediately informed on email id with the video of the product received.

As Rudrakshas are very pious product, once sold it can’t be taken back, unless there are some uncontrolled situation on the part of customer.

Returns / Refunds Will Not Be Accepted If:

  • The Rudraksha is ordered with a hole or in a strung (threaded) form.
  • The package is opened without a continuous video recording (unboxing video is mandatory).
  • The Rudraksha has been soaked in any liquid (water, oil, milk, etc.).
  • The Rudraksha is found tampered with, damaged, or contaminated with any foreign/alien element.
  • The issue/anomaly is not reported in writing within 3 days of delivery.

Need help?

Contact us at {email} for questions related to refunds and returns.